VRS Providers
There are currently VRS providers listed below with their company, contact information, services offered and other information for everyone to know about the VRS Provider.
If your company is not listed and would like to be added to the list or if the profile needs to be corrected or updated, please contact us at vrs(at)myvrs.org for more information.
Certificated VRS Providers:
These providers below have state telephone certificated and FCC certificated to provide video relay services and have business license.
American Network
(VRS, IP Relay, IP captioned Telephone)
Sharad Shah
142 East 39th Street
New York, NY 10016
Tel Voice: 212-200-2010; Fax: 212-758-3453
E-mail: sshah@american.net
Communication Axess Ability Group
(Conditionally certified for VRS)
Kate Johnson, VRS Manager
1445 N. Loop West, Suite 910
Houston, TX 77008
Telephone Numbers: 713-807-1176 voice and TTY; Fax 713-807-1238
Email: kate.johnson@caag4.com
Convo Communications, LLC
(Conditionally certified for VRS)
David Bahar, Vice President of Regulatory Affairs
2603 Camino Ramon #200
San Ramon, CA 94583
Telephone numbers: Video Phone and Voice: 925-452-4745; Fax:
510-372-0431
Email: david@convorelay.com
CSDVRS
(VRS)
Designated Agent: Jeff Rosen
600 Cleveland Street, Suite 1000
Clearwater, FL 33755
Telephone numbers: voice: 888-9CSDVRS (888-927-3877); Fax:
727-443-1537
E-mail: jrosen@zvrs.com
Hamilton Relay, Inc.
(IP Relay and IP Captioned Telephone)
Dixie Ziegler, Vice President of Relay, Hamilton Relay, Inc., 1001
12th Street, Aurora, NE 68818
Telephone numbers: Voice/TTY 402-694-3656; Toll-Free: 800-618-4781;
Fax: 402-694-5037;
E-mail: dixie.ziegler@hamiltonrelay.com
Website: www.hamiltonrelay.com
Hawk Relay, LLC
(VRS)
Ron Fenicle
9526 Many Mile Mews
Columbia, MD 21046
Telephone number: 301-725-2408
Email: ron@hawkrelay.co
Healinc Telecom, LLC
(VRS)
Dr. Ira Kalfus
3333 Henry Hudson Parkway, Suite 1A
Riverdale, NY 10463
E-mail: Ikalfus@lifelinks.net
Voice: 212-714-2900; Fax: 718-601-5400
Link to application/website: www.lifelinks.net
Purple Communications, Inc.
(VRS, IP Relay, IP Captioned Telephone)
Kelby Brick, Esq.
Vice President, Regulatory and Strategic Policy
Purple Communications, Inc.
2118 Stonewall Road
Catonsville, MD 21228
Tel: 410-988-4018
Website: www.purple.us
Snap Telecommunications, Inc.
(VRS)
2 Blue Hill Plaza, 3rd Floor
PO Box 1626
Pearl River, NY 10965
Nancy Bloch, Chief Regulatory & Compliance Officer
Email: nbloch@snapvrs.com
Voice/VP: 443-438-1321; Fax: 443-478-4293
www.snapvrs.com
Sorenson Communications, Inc.
(VRS, IP Relay, IP Captioned Telephone)
4192 South Riverboat Road
Salt Lake City, UT 84123
Contact person: Michael D. Maddix, Regulatory Affairs Manager
Sorenson Communications, Inc.
Telephone numbers: 801-287-9400; Fax 801-287-9401
Web page address: www.sorensonvrs.com or www.siprelay.com
E-mail: mmaddix@sorenson.com
White Label VRS Providers:
FCC has banned White Label Providers effective of January 2, 2012 so
therefore, there is no white label providers active at this time.
USA Text Relay Providers:
The providers offers text relay via AIM, Blackberry, iPhones and other apps for relay services.
- Hamilton Relay
- i711
- IP Relay
- Sorenson IP Relay
Canada Relay Providers:
These are the international VRS and TRS service for the deaf, hard of hearing and hearing customers in Canada.
- Bell IP Relay
- Telus IP Relay
Discontinued VRS Providers:
These VRS Providers are no longer in service due to various reasons.
- CACVRS (Filed Chapter 11 Bankruptcy)
- Hamilton Relay (Discounted in 2007)
- HAWK Relay (Closed doors due to FCC issues)
- ViableVRS (Closed by FCC Ordered, SnapVRS now takeover)
- AT&T VRS (Discontinued on its own - December 23, 2011)
- Sprint VRS (Discontinued on its own - January 4, 2012
- AceVRS
- ASL Wave
- CallVRS
- LDS VRS
- MainstreamVRS
- NationalWide VRS
- PureVRS
- ILY VRS
- SkyVRS
- TruVRS
- URRelay
- WINVRS
- XVRS
- 258 Communications
Denied VRS Providers for FCC Certification:
These are the white label providers that FCC denied to become stand-alone certificated:
- BISVRS
- DeafLink
- IW Relay VRS
- MalkaVRS (Operated by Malka Communications Group, Inc)
- NorthStar Relay
- PAH Relay VRS
- PowerVRS
- OneVRS
- Say-Hey VRS
(UPDATED: Effective November 16, 2011)







